What you do
You are responsible for ensuring incidents and intel reports received in the Northwave Detection Platform (NDP) are correctly handled.
As a Tier 1 Analyst you analyze alarms originating from our clients’ networks and ensure the client receives a thorough report. You decide whether the client should be informed and guide the client by proposing further steps. You base your analysis on pre-established procedures and playbooks. When incidents fall outside existing playbooks, you ensure proper coordination with the Tier 2 Analyst. Additionally, you deal with questions that come into the Security Operations Center by mail or phone. Additional activities include performing vulnerability scans and taking care of monthly reports.
Within our Security Operations Center (SOC) automation plays a major role. Our rapid growth requires continuous work on scalability, efficiency and quality. The in-house developed software ranges from reporting tools and external API links to 24/7 business-critical alarm routing and enrichment. It is necessary to continuously attune the SOC services to the increasing number of client’s and their requirements. You will be part of the SOC Operations team that works together with the SOC Engineering team to deliver our monitoring service.
- A challenging environment to work in
- Working in a team where fun and collaboration go hand in hand
- Investigating and analysing security incidents
- Continuously improving work processes
- Informing clients about their security risks
- Learning more about the SOC and cyber security in general